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Last Updated:
October 21, 2025
Overview
Look, we get it - privacy policies can be a snooze-fest. But here's the deal: at Iron Flare Verse Architecture, we're pretty serious about keeping your personal information safe. We're not in the business of selling data or doing anything sketchy with what you share. This policy breaks down exactly what we collect, why we need it, and how we protect it.
We operate out of Toronto, Ontario, and we follow all the Canadian privacy laws - including PIPEDA (Personal Information Protection and Electronic Documents Act). If you're reaching out to us about a project or just browsing our work, this policy applies to you.
What Information We Collect
When you get in touch with us or use our website, we might collect a few different types of info:
Contact Information
- Name and company details
- Email address and phone number
- Mailing address if you're working with us on a project
- Professional affiliations or business type
Project Information
- Details about your building plans or renovation ideas
- Site locations and property information
- Budget ranges and timeline expectations
- Any specific requirements you've mentioned in consultations
Technical Data
- IP address and browser type
- Device information and operating system
- Pages you've visited on our site
- How long you stuck around and what caught your eye
How We Actually Use Your Info
We're not collecting data just for fun - there's real purpose behind it. Here's what we do with the information you share:
Client Communication
Responding to your inquiries, scheduling site visits, sending project updates, and keeping the conversation going about your architectural needs. Pretty straightforward stuff.
Project Development
Creating proposals, developing design concepts, coordinating with contractors, and managing all the moving parts of bringing your vision to life.
Legal & Administrative
Contracts, invoicing, maintaining project records, and meeting all those professional obligations we've got as a licensed architecture firm.
Website Improvements
Figuring out what's working on our site and what's not - so we can make it better for folks like you who are checking out our work.
Your Rights Over Your Data
This is your information, and you've got rights. Under Canadian privacy law, here's what you can do:
Access Your Information
Want to know what we've got on file about you? Just ask. We'll send you a copy of all the personal data we're holding.
Correct Inaccuracies
If something's wrong or outdated, let us know and we'll fix it. We want to keep things accurate anyway.
Request Deletion
In most cases, you can ask us to delete your personal information. There are some exceptions - like if we need it for legal reasons or an ongoing project - but we'll honor your request when we can.
Withdraw Consent
Changed your mind about receiving updates or newsletters? No problem - you can opt out anytime.
To exercise any of these rights, just shoot us an email at studio@ironflareverse.info or give us a call at (416) 555-0847. We'll get back to you within 30 days.
How We Keep Your Data Safe
We take security seriously - it's kinda like how we approach structural integrity in our building designs. Can't cut corners. Here's what we're doing to protect your information:
- Encrypted connections (SSL/TLS) for all data transmission
- Secure, password-protected servers with regular security updates
- Limited access - only team members who need the info can see it
- Regular backups stored in secure, encrypted formats
- Confidentiality agreements with all staff and contractors
- Secure disposal of data we no longer need
Look, no system is 100% bulletproof - that's just reality. But we're doing everything reasonable to keep your data locked down tight. If we ever experience a breach that affects your information, we'll let you know right away and explain what happened.
How Long We Keep Your Data
We don't hoard data forever. Here's our general approach:
Active Projects: We keep all project-related data for the duration of the project plus 7 years after completion. That's pretty standard in the architecture world and helps with any warranty issues or follow-up questions.
Inquiries & Quotes: If you reached out but didn't move forward with a project, we'll keep your info for about 2 years in case you circle back. After that, it gets deleted unless you ask us to keep it longer.
Marketing Communications: If you've signed up for our newsletter or updates, we'll keep your contact info until you unsubscribe.
Website Analytics: This data is typically aggregated and anonymized, kept for about 26 months to spot trends and patterns.
International Data Transfers
We're based in Canada, and most of our work happens here in Ontario. However, some of our service providers - like our website hosting or email services - might have servers in other countries, including the United States.
When your data crosses borders, it's subject to the laws of that country. We only work with reputable providers who maintain strong security standards and comply with privacy regulations. If you've got concerns about where your data's stored, just ask - we're happy to provide details.
Children's Privacy
Our services aren't really aimed at kids under 16, and we don't knowingly collect information from children. If you're a parent and think your kid has shared info with us, let us know and we'll delete it. Architecture projects tend to be adult stuff anyway.
Changes to This Policy
Privacy laws and our practices evolve over time. When we update this policy, we'll change the "Last Updated" date at the top and post the new version here. If there are major changes that affect how we handle your data, we'll reach out directly to let you know.
It's worth checking back here occasionally if you're curious about any updates. We'll try to keep the language straightforward and honest - no legal jargon just for the sake of it.
Questions? Let's Talk
If you've got questions about this privacy policy or how we're handling your information, don't hesitate to reach out. We'd rather clear things up than leave you wondering.
Get In Touch
Email:
studio@ironflareverse.info
Phone:
(416) 555-0847
Office Hours:
Mon-Fri, 9:00 AM - 5:30 PM EST
Visit Our Studio
Iron Flare Verse Architecture
1285 Queen Street West
Toronto, ON M6K 1L6
Canada
Drop by if you're in the neighbourhood - we're always up for coffee and conversation about architecture.
Privacy Complaints: If you're not happy with how we've handled your personal information, you can file a complaint with the Office of the Privacy Commissioner of Canada. But honestly, we'd appreciate the chance to make things right first - so please talk to us before going that route.
Thanks for taking the time to read through this. We know it's not the most exciting stuff, but it matters to us - and hopefully to you too.